Capita’s procurement solutions team is helping a global financial services organisation to reduce its spending.

When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.

Capita has agreed to sell its standalone software business Capita One to Orchard Information Systems Limited in a deal that values Capita One Limited at £200m.

Webinar replay on supporting choice, control and personalisation with AI, data and digital tools

Synaptic Software, the company responsible for developing research software for professional advisers, today launches Synaptic Analyser, a retirement income analysis and drawdown product comparison tool, that will help financial advisers support their customers in planning for retirement.

We look at how AI can remove barriers for people with disabilities, but only if inclusion is part of the design from day one.

Our latest research report with Everest Group, explores why an integrated CX strategy is now a business imperative for telecom operators.

We explore how leaders can reduce the risk of bias through inclusive design, diverse data, and ongoing evaluation.

We consider how important it is for inclusion to built into the foundations of AI to avoid amplifying inequality.

The newest episode of My Duvet Flip, the UK’s leading career show hosted by Jack Parsons, features a powerful conversation with our Group CEO, Adolfo Hernandez.