Capita’s innovation expert's, Alan Linter and James Brooks reveal what technologies are revolutionising the future of customer experience.

In this podcast, our customer experience experts, Jo Weigh and Charlie Whitworth share their views on the current retail landscape.

Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Jeff Kirschner’s TED talk offers just a small insight into the transformational power of data in our society. But to get a better understanding of some of the myriad ways in which data will change the world we live in, we asked Michelle Prance, Head of Retail Banking at Capita Consulting, to enlighten us on how the banking industry in particular might change.

AXELOS’s John Edmonds discusses the importance of the human element of transformation, alongside technology.

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

The modernisation and transformation of Defence Fire and Rescue’s firefighting fleet has been completed with the delivery of the last of 138 new vehicles.

We provided an electronic document management solution for proofs of delivery (PODs) for a wholesale food service which could be accessed by authorised users at any time.

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.