The UK government operates in a dynamic landscape marked by frequent changes, opportunities, challenges, and uncertainties.

Navigating these means addressing several issues. Stagnant economic growth requires innovative policies to spur development.  And regional inequalities demand targeted interventions to bridge gaps, whilst energy security and climate change loom large. There’s the need to optimise artificial intelligence (AI) adoption, enhance public services, address the needs of an ageing population, and tackle infrastructure decay.

At Capita we’re helping the UK Government by transforming public sector services, delivering better experiences for citizens and making a positive impact on society. We help to keep essential operations running when government is under huge pressure. Our long history as a government delivery partner includes designing and operating large, complex contracts, and delivering resilience and core service support across digital business process, citizen experience, workforce development and place.

We believe that quality public services, innovatively designed and powered by technology, are critical to delivering safer, greener and healthier communities.

Our services for central government

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Citizen experience - man with bicycle
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Central government case studies

Read about our work

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Central government-related articles

Our latest insights

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Central Government and productivity - research paper

Report: Making public sector productivity practical

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK. In our flagship report, Making Public Sector Productivity Practical, we connect the different perspectives and key levers from which the public sector can approach productivity.

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Get in touch with our experts in government operations

Industry lead

Claire Alcock

Claire Alcock

Client Business Partner, Central Government