Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.    
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These analytics can include measurements on the popularity of a page, common patterns of how people browse around the site, and how frequently a certain feature is used. We usually aggregate the data for review but in some cases, we may collect information on content you have viewed in order to understand what interests you most.

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below: 

Essential cookies

Name

 

Cookie

Description

Session cookie

ASP.NET_SessionId

Maintains your user session state, allowing us to store data for the duration of your session on the site.

Cookie preference

Cookie_consent_level
CookieConsent

This cookie is used to remember a user’s choice about cookies on capita.com. Where users have previously indicated a preference, it will be stored in this cookie.

Incapsula

visid_incap_178139
incap_ses_237_178139
incap_ses_143_178139

Cookies set by Incapsula DDoS protection service.

 

Optional cookies

Name

 

Cookie

Description

Category

Pardot tracking cookie

Pardot
visitor_id700793-hash

visitor_id700793

This cookie is used to collect information about how visitors use the website and to remember your preferences if you fill in forms on the site

Marketing

Google

_ga

_gid
IDE

We use the information to compile reports and to help us improve the website.

Analytics

New Relic

.nr-data.net

New Relic is part of Acquia Cloud and used to optimise the website

Analytics

Acquia Lift

tc_ptid
tc_ttid

 Acquia Lift is used for website personalisation.

Marketing

LinkedIn

Pixel

LinkedIn Pixel for marketing purposes

Marketing

Twitter

Pixel

Twitter Pixel is used for marketing purposes

Marketing

Facebook

Pixel

Facebook Pixel is used for marketing purposes

Marketing

Xander

 

Xander Pixel is used for paid media marketing purposes.

Marketing

Session Cam

Uses first party cookies only

Session Cam is used to optimise the performance of our website.

Analytics

Meet Ami

sr-data

sr-cur

sr-ec

sr-rl

sr-cl

sr-lc

SrIMin

srMin

sr-srch

sr-cbs

 

Love Ami is a chatbot used to assist users.

Marketing

Crimtan

i.ctnsnet

By default pixel fire captures hashed pseudo anonymous id, hashed IP, browser language and time stamp. If additional parameters are passed by the client, they are logged as well for the purpose of optimising campaign.

Marketing

Stack Adapt

 

Display advertising.

Marketing

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies:

The Escape   https://www.the-escape.co.uk/
TMW       https://www.tmwunlimited.com/
Emblemat   https://www.emblemat.com/
Lead Forensics   https://www.leadforensics.com/

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Choices about cookies

You can choose which analytical, functionality and targeting cookies we can set by selecting the cookies setting toggle at the bottom left of your screen.

If you have any questions or concerns about our use of cookies, please send us an email at marketing@capita.com