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262 jobs found

Customer Service Advisor (site based)

  • Job ID: 10105760
  • Customer Service Delivery
  • Full time
  • Permanent
  • Office Based
  • Posted on 15 January 2025
Job description:

At Capita, we are thrilled to announce an exciting opportunity for a Customer Service Advisor to join our dynamic onsite team in Hampshire. This role involves working at two prominent local council offices: the Public Service Plaza in Havant and the Visitor Information Centre in Hayling Island. As a Customer Service Advisor, you will engage directly with the public, addressing a wide range of queries about council services. Your goal will be to provide accurate information promptly, ensuring an exceptional customer experience every time. This position is perfect for individuals with a background in face-to-face customer service, though we welcome applicants from all customer service backgrounds. This is a highly diverse role where no two days are the same. By working closely with the public, you will play a pivotal role in delivering outstanding service and enhancing the community's interaction with their local authority. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Employer Support Advisor

  • Job ID: 10095847
  • People
  • Home-Based - GBR
  • Full time
  • Fixed Term (Fixed Term)
  • Work From Home
  • Posted on 15 January 2025
Job description:

Capita Pensions Solutions are looking for Employer Support Advisors to join our team on a secondment basis until September 2025. This is mainly a contact centre-based position with elements of administration so if you’re a confident individual who is commercially savvy and enjoys engaging with clients over the phone, this role could be a great fit for you! Location: Home based Working hours: Monday to Friday, 37.5 hours per week Salary: £22,542 per annum

HR Advisor

  • Job ID: 10099981
  • People
  • London
  • Full time
  • Permanent
  • Work From Home
  • Posted on 15 January 2025
Job description:

Are you an experienced HR professional looking for your next role? Have you got some experience of working in the education sector? Are you passionate about working hands on with your clients? If so, this could be your ideal role! We are currently recruiting for a People Advisor to support our schools across the Barnet and Kent areas, delivering HR support services to the schools both remotely and on site. The role covers all aspects of HR support from day-to-day enquiries to working with schools on a range of cases which could include attendance management, capability, grievances, investigations and disciplinaries. You will develop close relationships with your client base and be their subject matter expert on HR queries. You will have the opportunity to be involved in client engagement sessions, both remotely and in person, sharing best practice and employment law updates to our schools throughout the year. Other additional services opportunities are available for Advisors to become involved with which provide a varied workload, these could include Safer Staffing Reviews and Assessment Centres. In return you will be working for a company that values individuality, actively drives staff development and wants all of their people to succeed, you will work alongside a friendly and supportive team to ensure that you have everything you need to excel in this role. As this role is covering schools in the Barnet and Kent area we are looking for someone that is within easy reach of these locations and has access to their own transport, all travel is expensed and when you aren’t onsite with the client you will be home based.

Product Catalogue Manager

  • Job ID: 10106094
  • Growth
  • London
  • Full time
  • Permanent
  • Work From Home
  • Posted on 15 January 2025
Job description:

Are you a product catalogue manager looking for your next challenge? We are seeking a Product Catalogue Manager to own, manage and communicate our product catalogue encompassing the broad range of Capita capabilities. You will be working with the relevant proposition leads, technologists and solutions teams, develop a holistic approach to capture and represent our capabilities, both internal and via partners, both current and planned. The successful candidate will support the overall product function in tracking demand and performance metrics against demand, maintaining and actively managing the detailed product/product line roadmaps, standards and controls, their evolution and implementation to make them the best they can be for Capita and our customers. This is a home based role.

Product Analyst

  • Job ID: 10106093
  • Growth
  • London
  • Full time
  • Permanent
  • Work From Home
  • Posted on 15 January 2025
Job description:

We are seeking a Product Analyst to Support our product consultants and broader product development teams in the creation, management and execution of a product development plans to include the full range of CPS products. You will be working with relevant product consultants and proposition leads they will support the development of standard, modular and repeatable solutions, that can be tailored and deployed into customer opportunities across Capita Public Services and beyond. Day to day you will be producing detailed and focused analysis of our capabilities (existing or proposed) against the market, through both a customer and competitor lens, developing solutions to challenges identified. This is a home based role.

Quality Improvement Manager

  • Job ID: 10106504
  • Education and Training
  • Moreton In Marsh
  • Full time
  • Permanent
  • Hybrid
  • Posted on 15 January 2025
Job description:

Empowering Resilience Through World-Class Training and Strategic Learning Partnerships. As the Quality Improvement Manager you will evaluate the quality of education across the Fire Service College (FSC) apprenticeship and commercial courses, through the implementation of the quality improvement strategy. You will work with others to drive quality improvements across the learner journey from enrolment to achievement ensuring compliance with our regulatory bodies including the ESFA, Ofsted, ISO, Awarding Organisations and Matrix requirements. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. This is a Hybrid role with average of 3 days a week required onsite.

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