Social housing providers face a balancing act between managing stock efficiently whilst keeping residents safe and staying compliant with evolving statutory requirements. Our cloud-based housing management software helps you by bringing your data for people and homes together under one view, enabling proactive management and maintenance.
The high level of automation frees time and money to focus on customers, whilst simplified user dashboards ensure compliance, providing peace of mind and allowing you to offer a higher standard of living for healthier, happier communities. The online customer portal encourages residents to self-serve at their convenience and is fully integrated with the core management system for real-time updates, whilst our virtual diagnostics tool enables fast, remote support to further enhance experience.
Our software reflects over 20 years’ experience in delivering trusted, specialist market-leading housing solutions. You can unlock additional powerful capabilities with other modules in the suite to provide an end to end solution across all areas of housing management for improved efficiency and collaboration.
20+
➥ years’ experience in delivering trusted, specialist market-leading housing solutions
1 million
➥ social homes supported across the UK
5,000+
➥ trade operatives using our system to gain insight across all aspects of housing
A selection of useful insights and resources for social housing landlords looking to strengthen local communities and keep their tenants safe.
Keeping thousands of homes and residents safe across East Cheshire and High Peak
When the Peaks & Plains Trust needed to review their approach to safety, they turned to Capita for full digital transformation. Find out how our system is allowing them to plan their compliance activity effectively, work more efficiently and make more informed decisions.
Keeping vulnerable tenants safe in their homes with the latest live-streaming technology
Making people feel safe in their homes is vital, particularly for vulnerable tenants when being able to talk to someone face-to-face and ask for help – even if it’s remotely – could make all the difference. We look at how live streaming technology can help.
Report: When the Internet of Things meets smart asset management
The Internet of Things is already changing how social housing providers manage their assets so they can conduct repairs at the point of need and prevent costly problems. How far away is this in real terms and which areas of asset management are most likely to benefit from it first?
Are landlords embracing the drive towards a digital future?
For many social landlords, digital services and solutions will play an increased role in tackling the challenges they face in the future. But how close is this to being a reality? An Inside Housing survey, in association with Capita, reveals how landlords are setting up strategies – and why some aren’t doing so yet.
A single source of the truth
Pulling together multiple data for a single clear view allows for greater accuracy and insight. With intuitive data visualisations and a high level of business intelligence reporting you can improve efficiency and work allocation.
Improve resident experience
Featuring our virtual housing support tool which brings staff closer to more customers, a user-friendly, convenient online customer portal and flexible payment platforms, you can better support residents. With real-time updates from the portal into the core system, they always have an up to date view.
Safer, sustainable homes
With dedicated, simplified user dashboards and automated workflows you can ensure the highest level of compliance to elevate living standards. You can also marry your housing information with wider data sets - such as net zero/energy consumption data via the smart meter network - to help secure government funding streams.
