We’re the ones making positive change happen. Our projects and change team works across our organisation to support our clients in delivering and achieving their strategic goals.

We’re experts in providing project-based services from small simple projects to large scale complex implementations. We work together with both public sector and private sector clients, helping to drive transformational change across a wide range of markets. With so much variety, there’s much potential to develop and grow your career in this team. And we’ll support you as you continue your learning and development, so that you can reach your next career goal, whatever that may be.

Where could you join us?

Technology and Software Solutions

We’re a globally shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients.

We work collaboratively with our divisions to shape digital technology solutions which improve how clients work, engage with customers, sell their services, and become resilient to whatever comes their way. You’ll be part of a team of 4000+ colleagues from across the globe, brought together to deliver secure, resilient and predictable services every time.

Technology software solutions

Capita Public Service

Our Programme Delivery teams are working to improve and effect change within the complex programmes they are a part of.

With us, you’ll have the chance to work on challenging assignments across central government, defence, health & wellbeing, local government and education. We’re helping the Royal Navy improve the training received by sailors, supporting TfL in controlling emissions, helping the NHS to better manage digital records and ensuring citizens can access high quality local services. You’ll work in blended teams alongside consultants, business analysts, project and programme managers and many other roles.

public service

Capita Experience

We’re the team helping to design, transform and deliver frictionless customer experiences for every life moment that matters.

We work on fast-paced projects across many sectors including; telecoms, media and technology; retail; travel and leisure; consumer electronics; utilities; government; transport; financial services and many more.

experience

Capita Portfolio

Our Portfolio division is made up of a range of different businesses which are not our core services, offering project professionals a unique opportunity to work on niche projects.

Our services include e-commerce expertise, environmental services, travel and HR, just to name a few.

portfolio

Applying for a role at Capita

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Apply

Apply online through our recruitment system Workday

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Screening

Discuss the role with our recruitment team

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Interview

Complete face to face or virtual interview

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Pre-employment screening

Complete our standard pre-employment screening checks

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Onboarding

Submit your employment documents and join the team

Typical roles

Here are a few of the typical roles you can find within projects and change at Capita:
    Business analyst

    Day-to-day, you’ll be there to provide the support needed to deliver projects successfully. You’ll assist with the requirements, agreed budgets, plans, schedules and delivery dates, as well as analysing any business issues and needs using the appropriate methodologies and techniques.

    Head of portfolio

    You’ll manage the delivery and governance of a specific portfolio of work for one or more clients. Your work will focus on implementing business and technology change across both external clients and internal accounts.

    Programme director

    You’ll be responsible for delivering new capabilities and establishing governance over a programme of work. The role also takes responsibility for the direction of the programme, delegated from the senior responsible owner.

    Programme manager

    You’ll be leading and managing the set-up of a programme and then delivering new capabilities, bringing the benefits to life and overseeing the programme closure.

    Project analyst

    You’re the one responsible for any change requests coming in. From start to finish, you’ll ensure that any requirements are clearly defined, feedback is collated to show the impact to business areas. You’ll produce impact documents, gain the right approvals and ultimately, ensure the delivery of the change request.

    Project manager

    At this level, you’ll be managing the successful delivery of the projects you work on to an agreed time, cost and quality. You’ll be involved at every stage of the lifecycle and will help to define any deliverable and governance models that are needed.

    Project management office (PMO) director

    You’re the one ensuring that we have everything in place to deliver all of our projects and strategic initiatives successfully. You’ll set the tone and create the right environment for the team to build their expertise and have the capacity to meet business demands. The role is responsible for the Project Management function, which includes a group of project managers and a PMO team.
     

    Project management office (PMO) lead

    This role covers all aspects of the daily administration functions with the PMO team. You’ll offer support to project coordinators and project support colleagues, and you’ll look after the daily management of the support functions. This includes reporting, tracking, planning and assessing quality. You’ll also have the ability to introduce and continually improve business practices.

    Senior project manager

    Your role will involve working on both large scale and complex projects, typically with project managers as direct reports. You’ll define the key deliverables and establish governance models.

     

     

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