Job description:
Capita are seeking a Claims Assessor to join one of our key Life & Pensions accounts on a full time, permanent basis.
As a Claims Assessor, you’ll play a pivotal role in supporting our most vulnerable customers at their time of need. You'll be assessing and managing disability claims for Income Protection, Critical Illness, and Waiver of Premium. Your expertise will guide these customers through challenging times, providing them with the support they need.
We’re seeking an individual with a strong foundation of experience in the Life & Pensions industry, and an excellent grasp of the full range of IP, CI, and Life products. If you’re looking to elevate your career into specialist claims or seeking an exciting new challenge, this is the perfect opportunity for you.
Whilst full training will be provided, prior knowledge of the claims process would be highly advantageous. If you already have practical experience in assessing Life claims, or a medical background then we’d certainly like to hear from you too!
This role calls for someone with a compassionate and mature attitude, as you will often interact with customers facing potentially life-changing events. You will get the satisfaction of supporting them through their time of need, though you’ll also need the resilience for tougher conversations.
The position offers the flexibility of hybrid working, mainly from home, with occasional visits to our Swindon or Cheltenham office. Therefore, it's essential you reside within a commutable distance of either location. Hours will be 37.5 per week, Monday to Friday.
Capita is an equal opportunity and disability confident employer.
