Our fully-managed service quickly identifies residents no longer eligible for single person discounts on council tax, removing the burden from local authority teams.

We’re the country’s leading provider of housing benefits support services, supporting 100+ UK local authorities and paying £1bn in housing benefits every year

We support housing associations and other social landlords to focus on identifying and preventing customers getting into debt – and supporting those who do.

As Capita progresses with its transformation strategy and plan, it has created the new role of Chief Growth Officer and is pleased to announce the appointment of Ismail Amla, with effect from 1st December 2018.

We helped the London Borough of Bexley achieve its fastest ever processing time of housing benefit claims and changes of circumstances.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

Capita’s out of hours call handling services is making sure council residents receive the right help, quickly and efficiently, at any time of the day or night.

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Pay360 by Capita today names the University of Hertfordshire as the first UK customer of its education-focused online store, eShop.

We’re helping clients achieve a deeper understanding of their customers – and developing loyalty strategies that build a customer relationships.