Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.

Capita plc has announced the appointment of Steve Fearon as the new digital growth director for its software division and managing director of its Healthcare Decisions business.

We’re proud to have been appointed to a £400m framework by the Student Loans Company (SLC) to help level up education for disabled students by removing barriers to much-needed specialist technology.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.

At last week’s UK National Contact Centre Awards ceremony, there was success for two of Capita businesses.

Capita’s real estate and infrastructure business has secured a further position on the Government’s Crown Commercial Service (CCS) procurement framework to deliver project management and full design team services.

Capita has been reaccredited with the prestigious Fair Tax Mark following a thorough review of tax disclosures for the financial year ending 31 December 2023.

PPI and Capita report highlights the impact of Coronavirus on young adults and people from a BAME background

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