At last week’s UK National Contact Centre Awards, two Capita businesses were award winners.
In a ceremony attended by over 750 customer service industry professionals, Capita Customer Management was recognised for its exceptional contribution in two categories.
The Capita Tesco Mobile partnership was awarded Best Employee Engagement Programme, while the ThreeUK social media team took home the bronze award for Digital Team of the Year.
John Fyfe, Operations Director for the ThreeUK partnership, said: "It was a fantastic evening, and for the team to get onto the podium two years running is an outstanding achievement, particularly given the competition at both entry and shortlist stage. Everyone should be super proud of what’s been achieved."
Ann-Marie Stagg, Chief Executive at the Call Centre Management Association said: “With over 750 people in attendance we’re delighted to say this was the biggest UK National Contact Centre Awards yet. With a record number of entries, our independent judges interviewed more people than ever. The standard was so high that all the finalists can be justly proud of themselves.”
The full list of winners can be found on the UK National Contact Centre Awards website.
