We're tackling climate change, reducing our environmental impact and supporting our clients and suppliers to do the same. You can also see our net zero timeline.

Read our latest responsible business stories to find out how Capita is working to create better outcomes for our people, our communities and our environment.

Download reports, policies and resources relating to our responsible business programmes.

As a business with more than 300 sites and 61,000 people worldwide, we have an impact on the environment.

We are committed to increase our focus on diversity, inclusion and wellbeing.

Working in partnership with schools, colleges and charities, we’re supporting greater social mobility by helping prepare young people for the workplace.

We help our clients transform their business, through digital, data analytics and automation – but we recognise our responsibility to ensure the digital world is inclusive.

Details on our approach to governance, business ethics, supplier management, client relations and health and safety to drive positive change.

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

Faye Coleridge talks about her experiences as a first time and second time mother at Capita, and her work to set up a support scheme for new parents.