Stoke-on-Trent shares real-time data seamlessly across departments and systems with our Single View software for efficient decision-making and quality services.

Webinar on how modern platforms and AI can modernise the management of information, deliver improved operational insights and enhance policing outcomes.

Capita announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS).

A volunteer and trustee for Trans Pride Brighton, Cass tells us just what goes into this charity event, how’s it grown and why she’s so proud to be part of the team behind it.

Join our team at the Royal Navy Submarine Training Centre (RNSTC) to inspire submariners and help shape tomorrow’s navy.

Discover our thinking, insights and solutions that will help public services overcome the challenges and navigate the best road to levelling up communities and economies. Find out more today.

Andrew Conroy, Property Director at Capita, explains how local authorities can structure property development partnerships to make sure that residents and local businesses are projects’ major beneficiaries

How does customer experience need to change, to acquire and retain new customers and ensure a profitable road to recovery?

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

In this new article, we explore four major industries that have leveraged digital technologies to achieve significant growth and enhance customer experience management strategies.