CX trends for 2026
In 2026, CX in the UK, Ireland, and Europe blends AI, personalisation, and trust, balancing automation with human empathy and meeting sector-specific needs.
Read moreWatch this free webinar from Capita to discover how modern platforms and AI can be leveraged to modernise the management of information, deliver improved operational insights and enhance policing outcomes.
This session brings together experts across the policing community with Capita’s digital and AI professionals to discuss information management challenges faced by Police Forces on a daily basis and why information management should become a core policing function. In particular the focus is how modern platforms and AI can be leveraged to modernise the management of information, deliver improved operational insights and enhance policing outcomes.
Ex-Police Scotland digital lead Dave Tonks and AI and Data Guild academic Piers Campbell discuss:
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Find out how AI can help police information management:
In 2026, CX in the UK, Ireland, and Europe blends AI, personalisation, and trust, balancing automation with human empathy and meeting sector-specific needs.
Read more
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