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26 jobs found

Customer Service Agent with German

  • Job ID: 10105171
  • Customer Service Delivery
  • Krakow
  • Permanent
  • Work From Home
  • Posted on 23 October 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Customer Service Agent with Spanish

  • Job ID: 10105169
  • Customer Service Delivery
  • Krakow
  • Permanent
  • Work From Home
  • Posted on 23 October 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Customer Service Agent with Slovak or Czech

  • Job ID: 10105168
  • Customer Service Delivery
  • Krakow
  • Permanent
  • Work From Home
  • Posted on 23 October 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Customer Service Agent with Dutch

  • Job ID: 10105166
  • Customer Service Delivery
  • Krakow
  • Permanent
  • Work From Home
  • Posted on 23 October 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Technical Support Specialist with French/Customer Service Agent with French

  • Job ID: 10094958
  • Customer Service Delivery
  • Krakow
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 11 October 2024
Job description:

Becoming a Technical Support Specialist with French/Customer Service Agent with French at Capita: As a Technical Support Specialist with French/Customer Service Agent with French at Capita you will be joining a team of dedicated individuals supporting our clients. You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries. At the same time, we remain dedicated to promoting other products and exclusive offers in line with customer needs and as part of our client commitment.

Head of Operations / Practice Lead

  • Job ID: 10100518
  • Customer Service Delivery
  • Krakow
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 11 October 2024
Job description:

To own and manage the delivery of client processes in accordance with contracted Service Level Agreements; to build relationships with relevant stakeholders for all concerned process and to build a culture of continuous improvement by leading process improvement projects and to co-ordinate with the senior management team to support new bids and the effective handover of new transitions. Managing cost levers and ensuring there are no revenue slippages and Delivery on people satisfaction including attrition and sickness and absence targets are met.

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