Candidate Support Coordinator

• Contacting and supporting a number of candidates who are currently going through their recruitment journey to join the British Army
• Updating clear and accurate candidate notes on the internal database
• Taking ownership of your personal performance targets
• Regularly suggest valid and appropriate ideas to improve people processes and customer service
• Engaging with appropriate internal and external stakeholders
• Supporting recruiters within the regions

What we’re looking for:

• Strong customer service experience over the telephone
• Good communication skills, both verbal and written
• Ability to work independently as well as within a team environment
• Good IT skills, with the ability to learn inhouse databases
• Organised approach
• Familiarity with Army Careers would be an advantage

About Capita RPP

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army. 

What’s in it for you?

• Offering a salary of £22,542 pro rata
• 23 days’ holiday (rising to 27)pro rata, with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Flexible working options - majority home based with requirement to be in the office on mandatory days
• Full training given
• Onsite secure parking, canteen and gym facilities

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. #LI-Hybrid