Product Consultant

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing :

• Take responsibility for the performance and quality of the product, driving growth; ensuring timescales are met, products are compelling and delivered in line with business strategy and targets
• Actively manage the detailed product/product line roadmap for your area, embracing standards and controls, their evolution and implementation to make them the best they can be for Capita and our customers
• Innovation – drive innovation in our approach to product design and management
• Adopt and enhance the product development process, along with associated tooling, to ensure a consistent, focused and predictable approach to product development
• To compliance with the relevant authorisation and control processes are in place for product lifecycle, ensuring implementation and monitoring the levels of compliance against Capita Policies and Standards
• Ensue the prioritisation and co-ordination of workflow for your product area on a ongoing basis
• Ongoing vendor alignment to capture, latest releases, updates, pricing and technology roadmaps
• Identifying areas for improvement in the product lifecycle process to drive continuous improvement

What we're looking for :

• Demonstrable experience of product design and management within a similar environment
• Developed skills and knowledge relevant to the Workforce Development or Place proposition areas
• Strong understanding of technology trends and how they affect Capita and our customers, develop a detailed understanding of Capita solutions and services, which must inform our product roadmap. 
• Evidence of experience of defining and delivering multi-technology, innovative, cost competitive and repeatable products or solutions
• Demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them
• Demonstrate an understanding of the bigger picture of how our team fits into the broader organisation and articulate how the function should align and integrate to positively contribute
• Proactive and collaborative approach to working with colleagues and clients
• Able to manage competing priorities for individual work activities to deliver against agreed priorities and deadlines, escalating if required

About Us

Capita Public Services deliver services and solutions that keep the UK government and local government running, improving services to the community. 

Our teams use technology, innovation and intimate domain knowledge to improve services and deliver savings. From the national telecommunications network for smart meters and the UK’s employee autoenrollment scheme for The Pensions Regulator, to London’s Ultra Low Emissions Zone, we’re improving outcomes for the UK.

Capita is actively focusing on transitioning to a more standardised approach to delivering solutions.  We have started to develop our offerings through customer centric value propositions, across the broad market segments in which Capita operates.  We have a wide and diverse range of business and technology services which enable and underpin these propositions, our focus is now on documenting and standardising these building blocks as product standards for adoption for ongoing delivery.

What’s in it for you?

• A competitive basic salary of up to £65,000
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com