Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Our managed planning and building services help local authorities meet regulatory obligations, keeping places and communities compliant, safe and in growth.

Our on-demand planning services for local authorities include planning policy, development management and specialist support services.

We can manage all aspects of building control – to be switched on and off to meet demand - freeing your teams to deliver other core services to residents.

We provide regulatory service solutions, including for environmental health, local land charging, trading standards and licensing.

Helping to keep buildings safe and compliant across Luton through providing building control resilience.

Our vast range of customer services for local authorities includes general enquiries, council switchboards, advice lines, complaints handling & one-stop-shops.

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

We’ll make sure your citizens get the help they need when phoning your council, housing association or other public service outside of normal working hours.