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You have a problem. Someone else has been talking to your customer. The likes of Amazon, Apple, Nordstorm – and the other gods of customer service have been educating your customer in what excellent looks and feels like.
Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.
It’s not always easy to provide in-home support to residents. Our live video technology brings you closer so you can offer remote help and reassurance.
Make the most of your resources with our cloud-based housing repair, maintenance and workforce management software to improve efficiency and work allocation.
Our business intelligence and reporting software makes it easy to produce reports with a clearer view of performance, sharper insights and data in one place.
We're helping social housing providers to plan, resource and maintain all assets, from entire estates to boilers, supporting them to keep residents safe.
Our cloud solution simplifies the management of properties, tenancies, repairs and assets, keeping residents safe and enhancing employee and customer experience.
The current landscape of global economic uncertainty, the ongoing legacy of the Covid-19 pandemic, and the need to get to grips with the new integration agenda are putting increasing pressure on the NHS.
We provide specialist support services to over 3,000 schools and academies, and provide intuitive software to over 100 UK local education authorities.
The transport industry faces a perpetual balancing act between enhancing passenger experience safely and sustainably, whilst being as efficient as possible to keep costs down for everyone.