Capita has been chosen by Crown Commercial Service (CCS) to manage a framework which will provide bespoke training services to public sector organisations and the Civil Service.

The second year of the pandemic has seen more people in the UK slide further into debt and organisations need to recalibrate their response through empathetic collections.

IoT ecosystems are underpinning more and more services across the UK. Before we look at cyber security in an IoT context, it’s worth recounting how we arrived in a connected world.

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Keeping teams motivated and productive in a disparate, more virtual working environment can be difficult. It requires great leaders who know how to boost morale and create a feeling of togetherness, no matter where their teams are based. When there’s a confident leader at the helm, teams can be more productive, happy, and conflict-free.

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

Our tailor-made solutions include strategic advisory services, accelerated tactical programmes and fully managed procurement services.

Our approach to debt collection is built on empathy, steering customers to the right payment outcomes whilst helping maintain your reputation for great customer service.

We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

Medical record assessor, Becky, shares why she joined Capita after working in the NHS and how she has more work life balance than before.