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Capita plc announces 2020 Full Year Results

Capita plc announces our 2020 Full Year Results on 17 March.
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Augmented reality scale-up London Dynamics joins forces with Capita Scaling Partner to revitalise the luxury goods market

London Dynamics has signed a partnership with Capita Scaling Partner (CSP) today to deliver cutting-edge augmented reality (AR) software to the luxury goods market.
4 mins read
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Capita awarded highest level of CMMI assessment for software services and development

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.
3 mins read
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Capita improves customer experience with new digitally augmented real-time voice analytics

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
2 mins read
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Capita identified as Leader in ISG Provider Lens Quadrant

Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.
2 mins read
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Capita named CXM ‘market leader’ by Everest Group Research

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.
2 mins read
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