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Quarterly newsletter from Capita

Read the latest newsletter from Capita for October – December 2020.
6 mins read
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Capita awarded highest level of CMMI assessment for software services and development

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.
3 mins read
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Capita’s software continues to lead the way for ESN transition

Capita plc today announces that it is the first supplier to be granted final approval for connection to the latest interface as the transition to the Emergency Services Network (ESN) continues.
2 mins read
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Capita improves customer experience with new digitally augmented real-time voice analytics

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
2 mins read
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Capita network continues to support East Coast & Hertfordshire Control Room Consortium

Capita plc has secured a £700,000 three-year contract renewal, with East Coast and Hertfordshire Control Room Consortium to manage their shared wide area network (WAN) that supports Hertfordshire, Lincolnshire, Humberside and Norfolk fire and rescue services.
2 mins read
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Capita signs contract to deliver Royal Navy training

Further to the announcement of 18 December 2020 that Capita plc had been selected as the winning bidder to provide training services to the Royal Navy and the Royal Marines, Capita today confirms it has signed the contract.
2 mins read
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