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AI-human

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Digital & technology

Learning & development

Capita aims to enhance CX and staff skillset in 100-strong AI Academy

Capita
Capita has launched a new AI training Academy in partnership with Multiverse, delivering more than 100 AI apprenticeships to leverage AI responsibly.
3 Mins read
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Capita plc Half Year Results 2024

Capita
Improved margin with good progress on cost reductions underpinning unchanged underlying full year profit expectations.
3 Min reads
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Digital & technology

Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres

Capita
Capita has unveiled Agent Suite, a customer service Gen AI tool to streamline and enrich the experience for clients, their customers, citizens and agents.
2 Mins read
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AI-human

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Digital & technology

Capita advances approach to next-generation AI with Microsoft

Capita
Capita plc is leveraging GenAI solutions from Microsoft to transform the workplace for Capita colleagues, deliver better outcomes for clients, and help support growth.
2 Mins read
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Capita agrees sale of Capita One

Capita
Capita has agreed to sell its standalone software business Capita One to Orchard Information Systems Limited in a deal that values Capita One Limited at £200m.
6 Mins read
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Capita renews contract to administer the Royal Mail Statutory Pension Scheme

Capita
Capita has renewed its contract with the Cabinet Office to administer the Royal Mail Statutory Pension Scheme (RMSPS) for six years from 2026.
2 Mins read
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