Assessment and support services for healthcare

Providing additional services to help with the administration of care

Care is embedded in our daily experiences and throughout our life journey, from benefits needs assessments to equality of access in universities, to occupational health in workplaces and the reassurance of eating out safely.

We offer assessment and support services for organisations who themselves provide a wide range of care services. These are delivered within the context of our NHS-based clinical governance and risk management model to ensure they’re safe. We design services around the needs of the individual rather than for volume or transactional processing, with every case handled with diligence and respect - we know that even a simple assessment can have a significant impact on someone's life, such as enabling a person with disabilities to live a full and rich life.

Key statistics

In numbers: Capita’s assessment and support services

4,500 Capita colleagues

➥ involved in the delivery of care related services.

1,500 Capita clinicians

➥ currently employed on 20+ contracts at national, regional and local levels.

Our assessment and support services at work

Education -Happy young university student with book standing outdoors in front of campus

Administering disability support to students

We administrate the Disabled Students’ Allowance (DSA) – this support cover the study-related costs students face because of a mental health problem, long term illness or any other disability.

Running medical assessments for Armed Forces recruitment

We run medical assessments for the Army, Navy and Royal Airforce as part of their recruitment process. We've worked with the Ministry of Defence for over a decade, working with the Army and more recently achieving a 10-year defence training partnership with the Royal Navy.