Services by industry
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Actuarial services
We’ve put together a series of insightful articles, research and reports which look at how the landscape is evolving to help you respond to demand in an agile, cost-effective way.
Defence services
From recruitment to learning, we’re working with the British Army, Royal Navy and Defence Fire & Rescue to create a more agile, efficient, and empowered MoD.
Financial services
Our extensive range of mortgage, pensions and actuarial solutions is designed to help the finance industry to meet customer expectations and regulatory demand.
Healthcare services
Capita is one of the largest long-term strategic partners of the NHS. Find out more about our services for the NHS and integrated health and social care.
Housing services
Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.
Justice & policing services
From reducing operational risk and freeing up officer time with smart data, to supporting non-custodial sentencing options, we’re helping support safer communities.
Public safety services
From gas safety inspectors to experienced customer service agents and new technology, we support the highest levels of public safety including the Gas Safe Register.
Retail services
We use analytics to help you understand customer behaviours and unmet needs, supporting you to put people and processes in place to exceed expectations.
Retail banking services
We’re helping banks and building societies to drive growth by delivering positive customer experiences through expert customer service agents, services which include those regulated by the FCA, and intelligent technologies.
Telecoms & media services
From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.
Transport services
From the world’s largest Ultra-Low Emission Zone to intelligent railway & air traffic control systems, we’re connecting passengers safely and efficiently.
Utilities services
We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.
Welfare & employability
Each year, our programmes positively impact the lives of hundreds of thousands of people by enabling access to vital Government support.