Search roles by keyword and/or using the filtering options

262 jobs found

Customer Advisor

  • Job ID: 10103831
  • Customer Service Delivery
  • Cape Town
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 11 September 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Customer Service Advisor

  • Job ID: 10103564
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 03 September 2024
Job description:

About Us: Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience. We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. We’re one of the biggest cellular networks in the UK. Our campaign handles a variety of queries, from sim swaps to network and billing queries.

Customer Advisor

  • Job ID: 10101867
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 29 August 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Customer Advisor

  • Job ID: 10101473
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 21 August 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Senior Actuarial Consultant

  • Job ID: 10102401
  • Pensions
  • Full time
  • Permanent
  • Work From Home
  • Posted on 09 August 2024
Job description:

Shape better services as an Actuarial Consultant Home Based We are at an exciting point in our evolution, defining and executing Capita Pensions Consulting’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond. Our teams are trusted as scheme actuaries to over 200 pension schemes, our actuarial services include advice on pensions strategy and funding position, regular valuations, journey planning, de-risking, GMP equalisation, and integrated risk management. We are looking for an Actuarial Consultant to join our Actuarial Consulting Service. Our culture ensures all new employees are engaged, entrusted and empowered so they feel part of company, have pride in working for Pensions Consulting, and feel as though they make a difference. In the Actuarial Consultant role you will assist Scheme Actuaries, Senior Actuarial Consultants and Actuarial Analysts in the provision of advice to a portfolio of pension scheme clients. The main focus is on Trustee work, but there will also be some work on assisting pension scheme sponsors. You will provide and present actuarial advice to trustees of defined benefit pension schemes as required by the pension scheme’s documentation and any statutory requirements other than where the Scheme Actuary is required to provide such advice (if not appointed as the Scheme Actuary). This will include all aspects of actuarial valuations including working with our Actuarial Technical Centre that carries out the actuarial calculations.

Functional Specialist PIP

  • Job ID: 10101611
  • Healthcare
  • Home-Based - GBR
  • Full time
  • Permanent
  • Hybrid
  • Posted on 08 August 2024
Job description:

Currently recruiting in Midlands, Wales and Northern Ireland. Discover a new kind of career in healthcare as a functional specialist. Working in healthcare, and looking for a change? If you’re a nurse, occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes. Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. So maybe you’re a nurse right now and you’d like to move away from direct care? This role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. And we need people who can balance that with great computer skills, impartiality and strong time management. It’s a challenging role and can be quite different from other healthcare professions, and that’s why we take your training and development seriously. You’ll begin with a 12 week, training programme (Mon-Fri, 9am-5pm) with time set aside for self-development learning. We also have 3 day and 4 day options available. The first six months can be the most difficult, so we’ll be there to support you, with close mentorship provided as you work on your ongoing development. Everyone starts at £38,500 per annum (pro rata for part-time) plus a 5% training bonus. On achievement of remote approved status, your salary will increase to £39,900 plus up to 10% bonus. On achievement of face to face delivery, your salary will increase to £41,500 plus up to 10% bonus. Overall, you’ll have the opportunity to grow your healthcare knowledge, and gain skills and experience which could open new doors for you. Many of our functional specialists go on to become team managers, clinical trainers, clinical coaches and quality auditors. If you’re looking for a change, including more regular working hours, a competitive salary and a host of other benefits, and are ready to expand your skills and experience, this could be the role for you.

You may also be interested in

Life at Capita

Find out what it’s like to work at Capita, from our range of benefits to our employee network groups.

Learn more

Learning & development

Learning and development at Capita is about giving you the right environment, opportunities and support to excel and grow.

Learn more

Hear from our people

See videos and blogs created by Capita colleagues to see what it’s really like to work here.

Learn more

FAQs

Have a query? Head over to our frequently asked questions where you’ll find everything you need to know about Capita.

Learn more