Functional Specialist PIP
Job ID: 10101611
Home-Based - GBR
Permanent
Hybrid
Discover a new kind of career in healthcare as a functional specialist.
Working in healthcare, and looking for a change? If you’re a nurse, occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes.
Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care. So maybe you’re a nurse right now and you’d like to move away from direct care? This role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives. And we need people who can balance that with great computer skills, impartiality and strong time management.
It’s a challenging role and can be quite different from other healthcare professions, and that’s why we take your training and development seriously. You’ll begin with a 12 week, training programme (Mon-Fri, 9am-5pm) with time set aside for self-development learning. We also have 3 day and 4 day options available.
The first six months can be the most difficult, so we’ll be there to support you, with close mentorship provided as you work on your ongoing development. Everyone starts at £38,500 per annum (pro rata for part-time) plus a 5% training bonus. On achievement of remote approved status, your salary will increase to £39,900 plus up to 10% bonus. On achievement of face to face delivery, your salary will increase to £41,500 plus up to 10% bonus.
Overall, you’ll have the opportunity to grow your healthcare knowledge, and gain skills and experience which could open new doors for you. Many of our functional specialists go on to become team managers, clinical trainers, clinical coaches and quality auditors.
If you’re looking for a change, including more regular working hours, a competitive salary and a host of other benefits, and are ready to expand your skills and experience, this could be the role for you.
Job Description
What you’ll be doing:
conducting initial reviews, paper-based, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects their day-to-day life
our hybrid model means you’ll be based at home and assigned to work from your nearest assessment centre on a rota basis to deliver face-to-face assessments. You’ll spend additional time in our centres or office locations to catch up with your manager and wider team or attend in-person training sessions.
observing and reporting on an individual’s ability to carry out activities
analysing and interpreting clinical information and supporting evidence
creating one comprehensive 3,000-4,000-word report of the evidence gathered for each claimant, up to a maximum of 3 per day
ensuring enough detail, evidence and justification are given to support the DWP in making decisions
developing your clinical knowledge and learning about the health conditions which are less familiar to you.
What we’re looking for:
one year's post-registration experience as a nurse, occupational therapist, physiotherapist or paramedic
fully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PIN
excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
the ability to work quickly, producing reports in a timely manner and hitting targets
solid experience with using IT and Microsoft Office, as well as remotely accessing systems
a current valid driving licence or access to a form of transport to attend your nearest assessment centre
Your working hours:
While you’ll be contracted to work 7.5 hours per day, 37.5 hours per week (full time), you’ll be able to agree your actual working hours with your line manager after training. We’ll consider your work-life balance, as well as the needs of the business, to try and create a working pattern that benefits both of us. Working patterns can be between the hours of 8am and 8pm, Monday to Friday and include an hour for lunch, unpaid. For example, 8am – 4:30pm or 9am – 5:30pm. We’ll also try to give you a minimum of 4 weeks’ notice of any changes to your rota if they are needed.
Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset
About Capita HAAS
Capita was awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).
HAAS is a new service that will bring together existing assessment services, for disabled people and people with health conditions, under a single provider in each geographical region. This will make accessing support simpler and easier for some of society’s most vulnerable people.
Capita will deliver assessments for Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC), as well as a number of specialist benefits including Child Disability Living Allowance (DLA) and Veterans UK assessments.
Capita has been delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.
What’s in it for you?
A competitive basic salary of £38,500 plus up to 5% training bonus, rising to £39,900 on achievement of remote approved status plus up to 10% bonus. On achievement of face to face delivery, your salary will increase to £41,500 plus up to 10% bonus.
25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave
Annual professional registration fee reimbursed and supported revalidation
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more
Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Refer a friend reward scheme
Access to the Headspace app for you and up to 5 family or friends
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 41,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘I'm Interested’ to fill out our short application, so that we can find out more about you.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees
As a Disability Confident Leader we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information or to discuss any reasonable adjustments you may need, please contact us on haasrecruitment@capita.com or 0300 303 8544
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.