Job description:
At Capita, we are thrilled to announce an exciting opportunity for a Customer Service Advisor to join our dynamic onsite team in Hampshire. This role involves working at two prominent local council offices: the Public Service Plaza in Havant and the Visitor Information Centre in Hayling Island. As a Customer Service Advisor, you will engage directly with the public, addressing a wide range of queries about council services. Your goal will be to provide accurate information promptly, ensuring an exceptional customer experience every time.
This position is perfect for individuals with a background in face-to-face customer service, though we welcome applicants from all customer service backgrounds. This is a highly diverse role where no two days are the same. By working closely with the public, you will play a pivotal role in delivering outstanding service and enhancing the community's interaction with their local authority.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
