Specialist Data Projects

Specialist Data project lead – UK Permanent (Hybrid/Homeworking) 

Reporting to the Global Business intelligence director, we in Capita Experience have exciting opportunities for two UK based Specialist Data project leads.  

The purpose of this role is to work on one or more of the clearly defined Workstreams within Capita Experience to help coordinate and improve our Data activities.  

Success of the role is clearly measured through improvements in Capita Experiences Data Maturity framework scores, which are based upon the industry-standard DAMA (Data Management Association) framework.  

If you are a self-reliant and resilient individual that has an extensive background in Data management in a specific data space, Proven track record in high level stakeholder management with strong experience in Microsoft Stack, then this exciting role could be just for you! 

Capita is an equal opportunity and disability confident employer.   

What will you deliver?   

The Group Data workstreams are wide and varied, covering all aspects of the data and technology life cycle within the business. Some examples are listed below, however, this is not an exhaustive list which will change in line with business priorities. Specific workstreams and priorities will be discussed and agreed with individuals 

• Policy & Standards 

• Compliance & Key Controls 

• Technology Minimum Data Standards 

• Incident Management 

• Email retention policy 

• Data retention schedules 

• Client Contract Data 

• Entity Master Data 

• Communications & Training 

• Internal / Colleague Data 

• Data Technology 

• Data Governance  

• Data Deletion and Improvement 

What are we looking for?   

• Strong and extensive background in Data Management within an Enterprise organisation (preferably in a multi-geography structure) 

• Microsoft Stack (Strong experience desirable) 

• Experience independently managing a portfolio of projects 

• Specialism in at least one Data discipline, for example: 

• Data Governance Knowledge: Understanding data governance principles and compliance regulations 

• Data Management: Proficiency in data architecture, data modelling, and data quality assurance  

• Other Technical Proficiencies: Familiarity with database systems, ETL (Extract, Transform, Load) processes, and data analytics tools 

Ability to clearly articulate detailed requirements to both Senior and Technical stakeholders in a meaningful and understandable way. 

Experience of operating in a large-scale customer contact centre / out-sourcing environment; experience of working with and delivering to multiple clients & stakeholders is paramount – both at a senior and detailed level