Site Support Coordinator

What you will be doing:

• Supporting instructional staff to provide excellent customer service to our training delegates ensuring their needs are met.
• Being the link between The Fire Service College and clients and international delegates when they are using the site
• Providing support to the department and assisting in any daily tasks required to support the management and organisation of the FSC.
• Following the Health & Safety Policy for the FSC and ensure that venue hire contractors comply
• Ensuring safe practices and risk assessments are being followed within the grounds of the FSC.
• Making sure any accidents and near misses are dealt with correctly and recoded within the safety management system.
• Ensuring that other employees or persons using the FSC premises are not at risk from the venue hire contractor’s works.
• Carrying out building safety inspections and ensuring that equipment and vehicles are used correctly whilst on FSC grounds.

What we are looking for:

• Ability to work flexible hours which may include day, evening, night or weekends depending upon need.
• Possesses a good level of general IT literacy.
• Experience or knowledge of undertaking or monitoring of health and safety activities and practices to ensure compliance within a fire and rescue sector would be beneficial
• Provision of consistently high standards of customer service
• Experience of working in a constantly evolving workplace environment
• Valid driving license
• Has experience of working in a training environment or worked in the Fire Service – beneficial
• Experience of conducting/writing risk assessments - beneficial

About Fire Service College:

The Fire Service College is a leading organisation for fire prevention and protection and response, providing assessed, accredited and assured fire and multi-service training for emergency service professionals globally.

With over 40 years’ experience in delivering fire and rescue training internationally, we specialise in equipping today’s firefighters and other emergency responders with the best possible skills and training to learn the latest techniques and procedures. Our unique incident ground, at one of the premier fire training venues in the world, coupled with our expert instructors, provides the opportunity for our learners to train and exercise in a realistic and challenging environment, for a learning experience that is second to none.

What’s in it for you?

• Offering a salary of up to £24,000

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Opportunity to upskill and gain further qualifications

• Subsidised canteen, bar and gym facilities onsite

• Free parking onsite

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.