Resource & Demand Manager

Full time

Job ID: 10105745

Home-Based - GBR

Permanent

Hybrid

Posted on
25 November 2024
Apply now

We are seeking an experienced resource planner to join our small but growing team!

The Resource and Demand Manager will be responsible for the efficient and effective management of resource, including the management of personnel, materials, equipment, and other resources.

This is a home based role, reporting to the Head of Workforce and Demand Management.

Job Description

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

What you'll be doing :

  • Work closely with project managers to identify resource needs for upcoming projects.
  • Allocate resources in a manner that ensures all projects have the necessary resources to meet their objectives.
  • Monitor resource usage to ensure that resources are being used efficiently and cost-effectively.
  • Identify resource conflicts and work with project managers and department heads to resolve them.
  • Develop and maintain resource allocation policies and procedures.
  • Develop and maintain resource utilisation reports and metrics.
  • Coordinate with human resources and finance departments to ensure that resource allocation aligns with Organisational goals and budgets.
  • Evaluate and implement new tools and systems to improve resource management processes.

What we're looking for :

  • Minimum of 3 years’ experience working within a Workforce Management capacity.
  • Excellent analytical and problem-solving skills.
  • Advanced skills in data manipulation and interpretation.
  • Proven experience as a resource manager or in a similar role.
  • Ability to work effectively in a team environment.
  • Strong organisational skills and attention to detail.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Understanding of project management methodologies.

Desirable:

  • Proficiency in the use of WFM software.
  • Microsoft Office skills
  • Experience with database.

What’s in it for you?

  • A competitive basic salary of up to £40,000 depending on experience
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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