Programme Administrator
Job ID: 10109381
Fixed Term (Fixed Term)
Work From Home
We currently have an exciting 1 year contract within Capita’s Entrust business for a Programme Administrator to join our friendly and knowledgeable team. On this exciting new contract you will provide comprehensive support for the Partnerships Manager and the wider projects team, from designing training materials to editing webinars and supporting the wider project team
We are looking for someone with extensive administrative experience, developing relationships with key stakeholders and the ability to manage their workload effectively.
The role is working on an exciting project for Capita driving awareness of changes within the education sector, the person in this role will play a critical role in the success of this team
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
Job Description
What you’ll be doing:
To support with the delivery and editing of webinars and workshops which aim to help embed flexible working policies and practices.
To support the project team with the formatting of webinars, case studies and thought leadership content.
To develop and maintain effective working relationships with both internal and external teams/partners.
To support in the development of resources and materials for the website (see www.flexibleworkingineducation.co.uk).
To lead on timely and accurate responses to the online flexible working in education inbox, triaging requests for support from non-participant schools/individuals to the most appropriate FWAMS.
To support with the collation, and reporting of webinar feedback and evaluation survey responses.
To arrange and support in meetings with the Flexible Working Ambassador Schools (FWAMS), the client, project team and relevant partners, supporting with agendas and follow up notes.
What we’re looking for:
Proven experience in providing administrative support in a busy environment.
Experience in managing relationships with partners and suppliers.
Experience in developing and implementing QA processes for training and events.
Experience of public sector contracts and/or education is desirable but not essential
Excellent communication and interpersonal skills, ability to develop relationships quickly.
Strong organisational skills and ability to manage multiple tasks, schedules and resources effectively.
Proficiency in using digital tools and platforms for delivering training including Microsoft programmes and particularly excel, ability to quickly familiarise self with unfamiliar software.
Attention to detail: Ensuring accuracy in training materials, resources, records and reports.
About Capita
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly.
A publicly listed business with adjusted revenue of £2.6bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders
About Capita Education:
Capita works in partnership with schools, academy trusts and local authorities to provide specialist expertise, ensuring every child and young person receives a good education, is in a safe and healthy environment and is given expert guidance to realise their full potential.
At Capita we provide traditional back-office support services such as HR to schools and multi academy trusts. We also have a specialised education and skills support organisation, Entrust.
Entrust is a joint venture company between Staffordshire County Council and Capita and has supported educational establishments across England to improve outcomes since 2013.
As an education and skills support services organisation, we’re all about excellence in education, creating better outcomes and making things easier for our customers. It’s central to everything we do.
What’s in it for you?
A competitive basic salary of £30,000
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.