Internal Quality Assurance Co-Ordinator

What you’ll be doing:

• Best Practices: Staying updated on assessment best practices and share this knowledge across the organisation.
• Quality Strategies: Supporting the development of quality assurance and improvement strategies, including assessment policies and procedures.
• Training Monitoring: Ensuring planned training is tracked and monitored.
• Training Materials: Creating and maintaining a library of in-house training materials to support teaching and learning needs.
• Standardisation Sessions: Organising and tracking standardisation sessions.
• Action Plans: Working with Managers to track and monitor Delivery Coach and Tutor action plans.
• Team Development: Ensuring team development needs are tracked and monitored.
• Quality Assurance: Coordinating quality assurance activities throughout the learner journey, including IQA sampling plans, deep dives, and improvements in line with EIF and awarding body requirements.

What we’re looking for:

• Hold an IQA qualification.
• Knowledge of good assessment and quality assurance practice
• Excellent written and verbal communication skills with the ability to inspire, influence and motivate colleagues to deliver excellence.
• Competent in using IT.
• Minimum Level 2 English and Maths qualifications would be desirable
• Knowledge of internal Quality Assurance against accredited qualifications
• Experience of undertaking educational quality assurance and quality improvement activities.

About Fire Service College and Funded Learning:

The Fire Service College (FSC) is a world-renowned further education training college that provides a range of resilience focused courses and programmes ranging from apprenticeships to fully accredited qualifications. On a 300-acre site FSC provides both practical and classroom-based learning in addition to remote/customer site delivered courses. FSC courses and programmes are accredited with BAC, Skills for Justice, Highfield, City & Guilds, Pearson, IQ, Institution for Fire Engineers and Proboard/NFPA. Customers range from fire and rescue services, police forces, ambulance services, the military, various commercial organisations to individuals who wish to further their careers. FSC attracts learners from international fire and rescue services from the Middle East and across Europe.

Our Vision is for Capita Learning to be a strategic learning partner for our clients. This will allow us to improve our clients’ organisational capability and jointly deliver better business outcomes for them. In order to achieve this, we need to simplify, be truly client focused about our clients and invest in our Learning capability.

What’s in it for you?

• Offering a salary of up to £33,000 depending on skills & experience
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Subsidised canteen, bar and gym facilities onsite (free membership)
• Free accommodation during the working week if required
• Free parking onsite
• Better work life balance
• Opportunity to gain further qualifications and upskill
• You will work at a world-renowned further education training college
• Flexible working (Hybrid – 3 days a week onsite)

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.