Executive - HR Operations

At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.

Core activities and outcomes at this level may include: 

Investigate and respond to queries through various communication channels as appropriate

Helpdesk: First point of contact for Capita managers and employees for queries

Payroll: Inputting, processing and checking payroll transactions in a timely manner.

Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders 

HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.

Learning: Content design, development and deployment.

Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding