Employee Relations Advisor

Full time

Job ID: 10106210

London

Permanent

Work From Home

Posted on
03 December 2024
Apply now

We are looking to recruit an ER Advisor to join our fantastic ER Hub at Capita.

The role offers permanent remote working, opportunities to learn and develop, a fast paced and rewarding role, fun environment and time banking (giving you up to an additional day off per month!).

As an ER Advisor in the ER Hub you will provide advice and expertise to managers and employees, covering all employee relations issues and employment legislation, across Capita (UK and ROI), and you will play a key part in our continued success.

We work Monday to Friday, 37.5 hours a week, from wherever we live in the UK, as long as you have good WIFI, we want to hear from you!

Come and join us !

Job Description

What you will be doing?

  • Providing consistent ER advice and guidance to managers and employees including;
    • Absence management, welfare and OH referrals
    • AWOL, Performance, Disciplinary and Grievance
    • Appeals
    • Flexible Working
  • Facilitating a proactive approach to absence management to ensure a smooth return to work
  • Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments. Supporting the business in managing mental health issues and creating a healthy work environment
  • Ensuring accurate and timely recording and management of ER cases on the case management system
  • Acting as the initial point of escalation from the ER Assistants

What we’re looking for:

  • Team player
  • ER Advisory experience, a good working knowledge of theory, legislation, and best practice
  • CIPD qualified desirable but not essential
  • Shared service centre experience preferable but not essential
  • Excellent written and telephone communication skills
  • Well organised, with ability to work to tight deadlines and excellent attention to detail

What’s in it for you?

  • Remote working
  • A competitive basic salary
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
  • Flexibility through time banking
  • Opportunities to develop and progress
  • Paid volunteering day with a charity of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.comFor more information about equal opportunities and process adjustments, please visit the Capita Careers website.

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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