Delivery Specialist

What you will do:

• Support the Heads of P&D and Business Partners to identify, develop, and deliver programs that support the growth of our employees, taking a consultative approach to stakeholder management
• Work with the Group P&D team to roll out internal learning and development roadmap for managers and individual contributors that meets the needs of Capita’s diverse workforce
• Contribute to the course catalogue which will include e-learning, instructor-led courses, and workshops to ensure learning offerings are accessible to everyone
• Carry out needs analysis and design bespoke training using blended learning approaches, working with each business area to achieve this
• Designing a range of learning interventions, including technical, behavioural and leadership programmes
• Facilitating learning interventions in a hybrid model, promoting self-directed, sustainable and scalable learning solutions
• Build out Career / Learning pathways on the HR system and other supporting tools
• Analyse capability levels of population to understand the strengths and gaps to provide recommendations for learning solutions
• Coaching colleagues to help develop their full potential and meet their learning needs
• Evaluate learning interventions and share data insight to demonstrate return on investment and continuous improvement plan
• Implement early careers and apprenticeship programmes
• Implement key mentoring and coaching programmes that are flexible in approach
• Collaborate with peers across different Divisions, Functions and geographies to share best practice and support the ED&I agenda

What we’re looking for:

• Strong facilitator and ability to transfer knowledge clearly and concisely
• Experience in design, implementation and embedding of management learning in a hybrid environment
• Proven experience of developing flexible and agile learning solutions
• Good understanding of current learning trends being able to translate this into viable solutions
• Adaptable to change quickly and embracing new and blended learning interventions
• Ability to prioritise, meet deadlines and manage multiple projects
• Possess strong change management, negotiation and influencing skills
• Proactive stakeholder management and leadership on learning programmes

What’s in it for you?

• Competitive salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Remote working

You’ll be joining a large network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.