Candidate Support Coordinator
Job ID: 10103435
Upavon
Permanent
Hybrid
Recruiting tomorrow’s Army today. Be the best to support the best!
As a Candidate Support Coordinator you will work with regional recruiters to support candidates through the Army recruitment process.
This role will be based between your home and onsite at our offices in Upavon, Wiltshire.
This role is a full time, permanent role, with a start date of January 2025.
Job Description
- Contacting and supporting a number of candidates who are currently going through their recruitment journey to join the British Army
- Updating clear and accurate candidate notes on the internal database
- Taking ownership of your personal performance targets
- Regularly suggest valid and appropriate ideas to improve people processes and customer service
- Engaging with appropriate internal and external stakeholders
- Supporting recruiters within the regions
What we’re looking for:
- Strong customer service experience over the telephone
- Good communication skills, both verbal and written
- Ability to work independently as well as within a team environment
- Good IT skills, with the ability to learn inhouse databases
- Organised approach
- Familiarity with Army Careers would be an advantage
About Recruiting Partnering Project (RPP):
At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.
Please visit the below link for further information;
Recruitment Partnership Project | Capita
What’s in it for you?
- Offering a salary of £22,542
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Full training given
- Onsite secure parking, canteen and gym facilities
- Joining an existing, supportive team
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
About us
Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.
Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.