Paul Key, Group Chief Information Security Officer at Capita, shares five key building blocks that can reduce the impact of cyber-crime on your organisation.

Localised employability programmes will be just as important as technology in the UK’s return to work. However, to succeed ‘for the people’, they absolutely must be ‘by the people’.

We helped Purbeck District Council to lay the foundations for a better future for its residents before becoming part of a new local authority, drawing up plans to maintain the area’s distinctive character while supporting sustainable growth.

Capita plc announces our 2020 Full Year Results on 17 March.

As we continue to negotiate the impacts of Covid-19 and social distancing as a society, the workforce as we know it has to change for good.

While technology offers many opportunities in the quest to deliver a more proactive and efficient customer experience, it’s the human interactions between brands and their customers that often make the difference, writes Oli Freestone, Institute Lead at Capita.

The Coronavirus pandemic is posing organisational challenges to many financial services providers and their customer service efforts – there’s no doubt about that

Capita has implemented a new procurement service at Central London Community Healthcare NHS Trust (CLCH), helping it to improve health care for 2 million people, saving it millions of pounds, and helping healthcare workers and administrators to be more effective.

In this series of local government Q&As, Ken Bean, Associate Director of Planning Policy at Capita Local Public Services, answers a series of questions about the national model design code and what challenges and opportunities this brings to local authority planning teams.

When the Coronavirus pandemic began in March 2020, local authority public protection officers, who usually deal with issues such as food safety, trading standards and public hygiene complaints, were suddenly overwhelmed by a surge of demand for their services.