Insights and real-world examples from Capita’s Future Gov Summit on how AI is being used in public sector, what’s working, and what’s needed to scale success.

For the past decade, PFI (private finance initiative) contracts have been in place to support the public sector with the management of their existing estates and facilities.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

We were excited to host the launch of an important research report in March that examined why there’s a divide between the access that disadvantaged students have to great teachers compared to those at more advantaged schools.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Teachers are the foundation of the education system; their work can transform a student’s performance, outcomes and chances in life.

How can we provide employees with relevant, engaging and meaningful learning content?

If you commit to being a purpose-led business, the work is never done, but what does it mean to value people, society and the environment as much as profit?

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

The utilities sector has been ranked bottom of the UK Customer Satisfaction Index and firms need to take stock of their approach to customer experience (CX).