The distribution of grants is an effective instrument for improving and steering economic, social and health outcomes in the UK.

Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

The seismic shock of Covid-19 has created a once-in-a-lifetime opportunity for governments and businesses to re-imagine their relationships with citizens, customers and employees.

When the coronavirus pandemic hit, councils were forced to bring their workforce and services online overnight. Is this an opportunity to reimagine the public sector?

We’ve just commissioned some independent research into “Fairness in Collections” to gain a deeper insight into the issues facing people who are in debt.

Alan Linter, Capita’s Innovation Director, explains why retailers that give consumers the gift of seamless experiences will be the ones to sparkle this unpredictable Christmas.

While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.

Alan Linter, Capita’s Innovation Director, explains why agility and adaptability aren’t nice-to-haves but prerequisites for success – and are easier to achieve than you may think.

The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.

The innovation game is changing as exponential technologies advance, prices drop and adoption increases. With disruption coming from every direction, can legacy enterprises keep up, and even get ahead of the game?