We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

As the UK starts to look for ways to boost the economy and kick-start recovery from Covid-19, could part of the answer lie in unlocking the untapped value of public sector knowledge assets?

Despite heavy investment into tech firms, the country has been one of the poorest performing G7 nations in the decade or so since the global financial crisis of 2008-09, when what had been a steady rise in productivity began to flatline.

On Thursday 8 July, Andy Start, CEO of Capita Public Service took part in a roundtable hosted by cross-party think tank DEMOS and chaired by DEMOS CEO Polly McKenzie on the theme of ‘Relational Public Services’.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Our services include document management, mailings and digital mailroom scanning, storage and retrieval as well as full-service digital multichannel solutions.

We help clients harness the data, technology and people to ensure they can always serve their customers with the most effective and efficient customer engagement journeys, creating better outcomes at every touchpoint. By working collaboratively with our clients and drawing on extensive practical experience, we deliver services and innovative solutions that transform the customer experience.

Serving people who know what they want means that media companies can more easily identify how to give them exactly that.

Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.