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The Covid-19 pandemic means that many citizens are contacting their local authority online for the very first time. Unable to communicate with officials face-to-face, they expect seamless and effective service through digital channels instead.

Insight

We’re seeing a variety of new trends affecting the utilities market, relating to the environment, infrastructure and consumers.

Insight

Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

Insight

When the coronavirus pandemic hit, councils were forced to bring their workforce and services online overnight. Is this an opportunity to reimagine the public sector?

Insight

Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.

Case study

Transparency, accessibility, and control. When supporting job seekers back into the world of work through government schemes – especially in a time as volatile as now – these three imperatives are a good place to start.

Insight

When the anti-avoidance tax legislative reform – IR35 - rolls out to the private sector in April, employers of many contractors could be in a very difficult position.

Insight

Can debt really be considered good? And do we need more of it? At Tortoise Media’s recent ‘The Future of Money’ event I was invited to consider this alongside finance coach and author of Black Girl Finance, Selina Flavius, and the co-author of Angrynomics, Eric Lonergan.

Insight

This year, International Women’s Day also marks roughly one year since the global emergence of the Covid-19 pandemic.

Insight

We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

Case study

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