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Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.
We keep vital public services running smoothly, from improving public safety to ensuring vulnerable citizens receive essential benefits.
Our comprehensive tracing solution ensures customer data accuracy and supports you with Financial Conduct Authority (FCA) compliance.
An end to end managed deployment solution and digital monitoring service which keeps pupils safe by monitoring online activity.
Choosing the right learning partner is key to ensuring that learning is always aligned with wider business outcomes, whilst building the right learning culture and behaviours associated with a learning organisation.
Our testing and assurance consultancy provides strategic testing, assurance and governance services that concentrate solely on testing IT processes to support technology-centred change.
We tailor every collections response to the individual, through empathetic agents and technology that personalises customer journeys.
Using AI and real-time speech analytics, we help you enhance organisational performance and achieve better collection outcomes.
Flexibility is always a priority for any contact centre. When there are peaks in demand, we’ll provide back-up with the operational flexibility that guarantees a confident, sure-footed response. This could involve augmenting your teams with extra staff, introducing self-serve options, analysing customer segmentation to get the most from existing capacity, enabling home-working and more.
From HR training to administrative services and expert HR advice, we’re supporting schools and academies to raise standards and deliver better outcomes.