Newsroom

Operational imperatives must always come first

We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

Leading the charge: Overcoming customer service challenges in the electric vehicle industry

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

Capita appoints Chief AI and Product Officer

Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Capita Fire and Rescue’s first cohort of Sponsored Reserve Firefighters were Attested at a ceremony conducted by Air-Vice Marshal Shaun Harris CBE.

Capita appoints Chief AI and Product Officer

Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Capita Fire and Rescue’s first cohort of Sponsored Reserve Firefighters were Attested at a ceremony conducted by Air-Vice Marshal Shaun Harris CBE.

Capita appoints Chief AI and Product Officer

Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Capita Fire and Rescue’s first cohort of Sponsored Reserve Firefighters were Attested at a ceremony conducted by Air-Vice Marshal Shaun Harris CBE.

Capita appoints Chief AI and Product Officer

Capita announces the appointment of Sameer Vuyyuru as Chief AI and Product Officer to support the Group’s strategic transformation.

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Capita Fire and Rescue’s first cohort of Sponsored Reserve Firefighters were Attested at a ceremony conducted by Air-Vice Marshal Shaun Harris CBE.

Featured insights

Operational imperatives must always come first

Leading the charge: Overcoming customer service challenges in the electric vehicle industry

Featured news

Capita appoints Chief AI and Product Officer

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Featured news

Capita appoints Chief AI and Product Officer

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Featured news

Capita appoints Chief AI and Product Officer

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

Featured news

Capita appoints Chief AI and Product Officer

Capita Fire and Rescue celebrates milestone as first Sponsored Reserve firefighters are attested into the RAF

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Newsroom

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Capita appoints Chief AI and Product Officer

Capita extends smart meter licence contract

Capita aims to enhance CX and staff skillset in 100-strong AI Academy

Capita to transform its customer and citizen experience offerings with Generative AI capability in its contact centres

Capita advances approach to next-generation AI with Microsoft

Capita collaborates with Amazon Web Services (AWS) to deliver a next generation contact centre and service excellence solution

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