Simplifying the mortgage journey with a customer experience-focused, flexible platform
For many seeking a mortgage, the application and renewal process can be time consuming, frustrating and fraught with uncertainty. In turn, lenders are challenged with meeting customer expectations whilst keeping in line with regulation as cost efficiently as possible – providing a personal service to improve brand loyalty, but managing overheads to support business growth.
Digitisation and automation are the answer, both of which lie at the heart of our market-leading mortgage origination sales and processing platform. Customer-centric and user-experience focused, the technology reflects our deep digital expertise and our commitment to making home financing as hassle-free as other consumer experiences today.
Trusted by more than 20 Tier 1 lenders and challenger banks, it streamlines the end-to-end tracking and processing of applications for your front office, intermediaries, consumers and branch staff, from the initial customer contact to onboarding applications onto your servicing platform.
Authorised and regulated by the FCA, we’re focused on compliance with all relevant legislation and voluntary codes of practice. And to allow you to remain competitive as the market evolves, our software integrates seamlessly with emerging lender technology.
35 years
How long we’ve been the trusted partner of mortgage lenders
2 million+
Applications processed
1 in 14
The number of adults our software has helped to finance their property
130,000
Mortgage products launched through our software
| Who can use it: | consumers, intermediaries and brokers, lenders and direct businesses |
| Suitable for: | mortgage products such as residential and buy to Let (IPL and consumer) lending, equity release |
| What it does: | straight-through processing for house purchases & remortgages as well as returning customer journeys (contract variations) such as additional borrowing, product switches and ports |
| How it helps: | supports lenders to be more efficient and provide a better customer experience, whilst allowing them to respond quickly to market opportunities with easy-to-use configuration tools for the quick set up of products and features |
Improve customer satisfaction and loyalty
Our mortgage sales, origination and administration products are tailor-made to simplify and improve customer experience at every stage of the mortgage application lifecycle.
The user-friendly interface provides a simple, engaging and intuitive multi-channel journey via your customers’ preferred touchpoint, with alerts to make it easy to track the status of applications for quicker responses and a streamlined process.
Boost productivity and remove risk with automation
It’s not just customers who’ll enjoy the intuitive experience: featuring powerful automation alongside customer and intermediary self-service options, our platform also makes life easier for your team, helping to optimise productivity and minimise operational costs.
From application to completion, the process is fully automated, removing manual workflows and human error from sales and originations, enabling advisers to achieve more in less time – they can go from application to offer in seconds.
Stand out in a dynamic, constantly changing market
Having helped clients grow their businesses with our leading mortgage platform, our experienced team has a deep understanding of technology, processes, regulation, security and third-party integrations.
By partnering with us, you benefit from forward-thinking mortgage technology to support you in leading the way as the lender of tomorrow. Because we prioritise research and development, we can act quickly to meet the evolving needs of consumers and ensure compliance with the latest regulations.
Integrates easily with systems in the house buying journey
Easily integrated with emerging platforms, our mortgage API allows connectivity with third parties such as Twenty7Tec, as well as all major conveyancers, valuers and servicing, CRM and payment services systems.
With over 60+ APIs (and the number continuing to grow), it’s ready to integrate with any administration engine and can be configured for a more sophisticated open banking set-up so you can deliver data in a timely and accurate manner, and continue to remain competitive in the rapidly-evolving mortgage market.
