Contact centres rise to the occasion with cutting-edge technologies With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. Read more
How modern technologies are revolutionising the retail industry Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. Read more
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
Trading and operating update for Capita plc In the 2024 trading and operating update, Capita reports good margin progression. Further focus on operating model delivers additional savings and underpins medium-term targets.
Capita agrees sale of Western Mortgage Services Limited’s mortgage servicing business assets Capita plc entity Western Mortgage Services Limited (WMSL) has agreed terms to sell its mortgage servicing business assets to Topaz Finance Limited (the Buyer) to complete in Q2 2025.
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Pagination Current page 1 Page 2 Page 3 Page 4 Next page Next › Last page Last » Our latest insights Retail Telecoms, media & tech Utilities Business growth Customer experience Contact centres rise to the occasion with cutting-edge technologies Capita With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. 17/12/2024 3 Min read Insight Retail Artificial intelligence Business growth Customer experience How modern technologies are revolutionising the retail industry Capita Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. 10/12/2024 3 Mins read Insight Artificial intelligence Corporate information Digital & technology AI at Capita: Redefining service delivery and customer engagement Sameer Vuyyuru Capita’s Chief AI & Product Officer Sameer Vuyyuru talks about redefining business process outsourcing with the latest developments in artificial intelligence. 04/12/2024 4 Min read Insight Business growth Collections Customer experience Data and analytics Data, technology, and people – a trio that defines successful collections services Capita Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach. 04/12/2024 3 Mins read Insight Optimising your collections strategy: exclusive vodcast series Capita Our latest vodcast series dives into the latest trends, best practice, and technological advancements revolutionising the way we optimise treatment paths in collections. 02/12/2024 3 Min read Video Defence Corporate information Responsible business Supporting the Women in Defence Charter to develop a balanced workforce Capita As part of our ongoing commitment to building and supporting a gender-balanced workforce, we’re proud to have signed the Women in Defence Charter in October 2024. 07/11/2024 2 Mins read Insight Corporate information Responsible business Capita recognised in Forbes World’s Top Companies for Women 2024 Scott Hill Capita has been recognised by Forbes as one of the top companies for women for the second consecutive year, ranking at number 36 out of 400 on the prestigious list. 06/11/2024 3 Mins read Insight Learning & development Workforce development Resilience through skills-based organisations James Eynon James Eynon reflects on his journey through skills-based resilience, sharing his key learnings from conversations across three distinct phases. 04/11/2024 7 Mins read Insight Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight Local government Resilience Unlocking financial stability: Now is the time to address your aged debt Judith Keech Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council. 30/10/2024 2 Mins read Insight
Retail Telecoms, media & tech Utilities Business growth Customer experience Contact centres rise to the occasion with cutting-edge technologies Capita With advancements in AI and automation solutions, contact centres are now more than just service points; they're strategic assets that foster customer loyalty. 17/12/2024 3 Min read Insight
Retail Artificial intelligence Business growth Customer experience How modern technologies are revolutionising the retail industry Capita Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences. 10/12/2024 3 Mins read Insight
Artificial intelligence Corporate information Digital & technology AI at Capita: Redefining service delivery and customer engagement Sameer Vuyyuru Capita’s Chief AI & Product Officer Sameer Vuyyuru talks about redefining business process outsourcing with the latest developments in artificial intelligence. 04/12/2024 4 Min read Insight
Business growth Collections Customer experience Data and analytics Data, technology, and people – a trio that defines successful collections services Capita Explore Capita’s view of the dynamic landscape of debt collection, the challenges for industry players and the innovative strategies redefining their approach. 04/12/2024 3 Mins read Insight
Optimising your collections strategy: exclusive vodcast series Capita Our latest vodcast series dives into the latest trends, best practice, and technological advancements revolutionising the way we optimise treatment paths in collections. 02/12/2024 3 Min read Video
Defence Corporate information Responsible business Supporting the Women in Defence Charter to develop a balanced workforce Capita As part of our ongoing commitment to building and supporting a gender-balanced workforce, we’re proud to have signed the Women in Defence Charter in October 2024. 07/11/2024 2 Mins read Insight
Corporate information Responsible business Capita recognised in Forbes World’s Top Companies for Women 2024 Scott Hill Capita has been recognised by Forbes as one of the top companies for women for the second consecutive year, ranking at number 36 out of 400 on the prestigious list. 06/11/2024 3 Mins read Insight
Learning & development Workforce development Resilience through skills-based organisations James Eynon James Eynon reflects on his journey through skills-based resilience, sharing his key learnings from conversations across three distinct phases. 04/11/2024 7 Mins read Insight
Central government Local government Public services Artificial intelligence Automation Customer experience Digital & technology Vulnerability Enhancing self-service solutions to reduce costs at every touchpoint Becca Garside, Nikki Powell Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction. 30/10/2024 6 Mins read Insight
Local government Resilience Unlocking financial stability: Now is the time to address your aged debt Judith Keech Discover how outsourcing debt management can enhance recovery rates, optimise resources, and generate significant revenue, as demonstrated by Lambeth Council. 30/10/2024 2 Mins read Insight
