If there’s anything you’re unsure about with regard to the Disabled Students’ Allowance, or about the application process, take a look at the frequently asked questions below. If you can’t find what you’re looking for, get in touch with us via the contact details here.
Areas you may have queries about for the Disabled Students’ Allowance
Applying for Disabled Students’ Allowance (DSA) and the Needs Assessment Report (NAR)
Assistive technology (AT) equipment
Assistive technology (AT) training
What is Disabled Students Allowance (DSA) approved equipment?
DSA-approved equipment can include the following:
Software | Hardware |
---|---|
• text to speech software | • digital voice recorders |
Click the + to see the answer to the query:
If you need advice or support at any stage of the process, please get in touch:
Online
Remember, do not provide any personal information, such as your date of birth or home address.
Phone
You can call us on 01823 273060 between 9am to 5:30pm, Monday to Friday.
Log a post assessment query
If you’ve been assessed by Contact Associates you can log a post-assessment query.
You can email our team directly.
For more information about applying for DSA, please visit Student Finance England or Student Finance Wales
Other useful contacts
How to make a comment or complaint about our service
Please tell us if you are unhappy with any part of our service so we can try to put it right. This helps us to understand what we are doing well and where we need to do things better.
How to contact Student Finance:
Student Finance England (SFE)
Email: dsa_team@slc.co.uk
Telephone: 0300 100 0607
NGT text relay (if you cannot hear/speak on the phone): 18001 then 0300 100 0607
Website: https://www.gov.uk/contact-student-finance-england
Student Finance Wales (SFW)
Email: SFW_DSA_Team@slc.co.uk
Telephone: 0300 200 4050
Website: https://www.studentfinancewales.co.uk/contact/
Higher education providers
If you’re from a higher education provider and have a query for the Capita DSA team, please email our dedicated inbox: DSAHEPManager@capita.com