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24 jobs found

Head of Service delivery

  • Job ID: 10100518
  • Customer Service Delivery
  • Krakow
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 21 June 2024
Job description:

To own and manage the delivery of client processes in accordance with contracted Service Level Agreements; to build relationships with relevant stakeholders for all concerned process and to build a culture of continuous improvement by leading process improvement projects and to co-ordinate with the senior management team to support new bids and the effective handover of new transitions. Managing cost levers and ensuring there are no revenue slippages and Delivery on people satisfaction including attrition and sickness and absence targets are met.

Customer Engagement Consultant

  • Job ID: 10100955
  • Technology
  • Krakow
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 19 June 2024
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

Senior Software Consultant - PHP

  • Job ID: 10100948
  • Software
  • Krakow
  • Fixed Term (Fixed Term)
  • Work From Home
  • Posted on 18 June 2024
Job description:

Becoming a Senior Software Consultant in Capita: Senior Software Consultant role primary objective is to provide input and support into the process of analysing, designing and determine the better use of software products and services for the business and/or end client. Providing technical assistance and troubleshooting. Working as part of a team to drive better outcomes. Be a subject matter expert with deep understanding of product, application or service.

HR Specialist

  • Job ID: 10100823
  • People
  • Opole
  • Full time
  • Fixed Term (Fixed Term)
  • Hybrid
  • Posted on 17 June 2024
Job description:

Becoming a HR Specialist at Capita: As a HR Specialist you will support employees and line managers in payroll related questions as well as advise on Polish labour law, remuneration, contracts, time sheets, benefits and other HR related topics. You will use your analytical skills and attention to details to verify the documents to provide best support for business.

Tracing and Research Specialist

  • Job ID: 10100519
  • Fundamental Framework
  • Krakow
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 11 June 2024
Job description:

Becoming a Tracing Specialist at Capita: Due to continuous growth an opportunity has arisen for a full-time Tracing and Research Specialist to join the Tracing Team within Capita Tracing and data solutions. The successful candidate will report to the Tracing Team Leader. The role is responsible for performing all manual and forensic tracing.

Technical Support Specialist with German/Customer Service Agent with German

  • Job ID: 10094957
  • Customer Service Delivery
  • Krakow
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 07 May 2024
Job description:

Becoming a Technical Support Specialist with German/Customer Service Agent with German at Capita: As a Technical Support Specialist with German/Customer Service Agent with German at Capita you will be joining a team of dedicated individuals supporting our clients. You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries. At the same time, we remain dedicated to promoting other products and exclusive offers in line with customer needs and as part of our client commitment.

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