Solution Consultant (Public Services)

Full time

Job ID: 10098368

Home-Based - GBR

Permanent

Work From Home

Posted on
31 May 2024
Apply now

We are looking for a Solution Consultant to join our Capita Public Service Growth Team!

You will be key in building our propositions and proposals in the Citizen Experience and Digital Business Services proposition team, delivering across our Capita Public Services (CPS) client groups.

You will support our proposition and sales teams in leading the development of compelling, innovative, cost-competitive, and repeatable propositions and proposals that focus on our front and back-office capabilities, providing input and support to broader opportunities.

This is a fantastic opportunity for an experienced Solutions Consultant with a passion for public service delivery, Capita offers huge scope to further your career, develop new skills and network with industry leaders allowing you to drive success both for the business and for yourself!

Job Description

 What you’ll be doing:

  • responsible for creating winning bid solutions, including cost estimation and articulation as well as ensuring alignment with business strategy and targets
  • taking ownership of output quality and performance to support growth whilst meeting timescales and complete pricing and designs effectively
  • work directly on customer opportunities, attend meetings and develop tailored responses to customers needs
  • primarily drive net new external business for Citizen Experience and Digital Business Services propositions
  • provide expertise to bids, ensuring high-quality input and overall proposal excellence
  • drive innovation in customer approach and collaborate with Sales and Marketing to build a comprehensive knowledgebase

What we’re looking for:

  • strong understanding of Digital BPS and a view of the broader Citizen Experience market.
  • a proven track record in public service solutions and frameworks 
  • extensive experience in delivering solutions and proposals in front and back-office services to address complex opportunities in the Public Sector.
  • demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them.
  • proven presales capability, leading the development of innovative and efficient responses which achieve demonstrable success.
  • good understanding of technology trends and how they affect Capita and our customers.
  • confident and personable with strong interpersonal skills, able to communicate effectively and compellingly at all levels of an organisation through a variety of different methods (including verbal, written and presentation)

About Capita Growth:
Our Growth (Group Sales) Function is one of Capita’s central corporate functions and is redesigning how we do business. The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We’re  improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We’re also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What’s in it for you?

  • a base salary of between £70,000 - £85,000 with a generous commission structure
  • a fully home based role
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
  • voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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