Senior Product Owner - Digital

Core Responsibilities:

• Lead the development of TV Licensing’s Digital strategy.
• Work alongside the Digital Delivery Manager to develop and own delivery plans to support the Digital strategy.
• Use influencing skills to drive forward the delivery of the strategy, understanding wider business challenges and priorities.
• Act as lead SME on for all business change – ensuring a ‘Digital First’ approach wherever appropriate.
• Demonstrate an excellent understanding of Digital channel performance.
• Lead on the prioritisation of Digital projects, working alongside prioritisation of wider business change projects.
• Lead on Digital Innovation projects, ensuring TV Licensing’s offering reflects the evolution in customer behaviour.
• Working alongside the Digital Delivery Manager to ensure Digital projects are fully costed and supported with clear measurable benefits.
• Work alongside Finance and Resource Planning functions to ensure a joined-up approach to benefits realisation.

What you’ll need to bring:

• Ability to manage and co-ordinate requests from both internal and external stakeholders.
• Able to prioritise work across the team and wider business.
• Extensive knowledge of digital products and services, and Digital ‘Subject Matter Expert’.
• Successful track record in relationship management and experience of working with senior stakeholders.
• Excellent interpersonal and influencing skills and experience of team management.

What’s in it for you?

• Competitive annual salary £60k pa dependant on experience.
• 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave…and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel, and technology.
• Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

About Capita Experience

Capita Experience focus on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets. Our primary focus is to help our clients digitise their interactions with customers, members and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.