SAP BPC Functional Lead

Full time

Job ID: 10100051

Pune

Permanent

Hybrid

Posted on
05 June 2024
Apply now

Lead Software Consultant role primary objective is to lead and develop a team of software consultants to enable them to fulfil their objectives of delivering exceptional customer service and high quality solutions to customers on the use of software products and services. The team lead should maintain a stimulating environment with a strong focus on learning and development. Typically this will involve managing resources and workload whilst being the point of escalation for team members and customers escalated issues. Performance manage the team of consultants as well as mentoring and coaching the team. Work with stakeholders in the business to ensure outcomes are successfully achieved. Expected to work well in a team environment as well as under minimal supervision. Supporting the Software Consultant Manager and deputising as necessary.

Job Description
Meeting with stakeholders and clients to determine requirements. Working with clients to determine scope of a project..  Clarifying system specifications and understanding the nature of the client’s business requirements.  Provide recommendations for software developments and implementations.  Working on agreed solutions and implementing new system designs. Review and evaluate technical design and technical quality issues and processes.  Producing management information​. Managing the work of team, monitoring performance targets to ensure adherence and review and measure targets, Conducting performance reviews with team members. Coaching and mentoring team members. Develop and maintain knowledge and skills and keep up to date with new processes, procedures and developments. Service awareness of all the organisations business areas, drivers, structures and priorities including SLA and KPI’s performance. 
About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Show more Show less
Scroll Top